Seeking School Services Manager

Key Information:

Permanent, full-time role for 40 hours per week

Salary: $70,720.00 – $80,720.00 salary range dependent on experience

Benefits: Budget for professional development and external supervision, wellbeing allowance, working from home allowance, flexible hours and remote working options.

Desired location:
Wellington – Te Whanganui-a-Tara
Auckland – Tāmaki Makaurau
or Christchurch – Ōtautahi

Note: We will accept applicants based anywhere in Aotearoa.

We currently only have office spaces available in Wellington, Palmerston North, Auckland and soon to be Christchurch. Applicants outside of these regions would be expected to work from home

Apply by 11:59pm, Sunday 26 January, 2025 by filling out this form.

Role Summary:

InsideOUT Kōaro is seeking a full-time School Services Manager to oversee and support our national School Service and our team of regional Schools Coordinators to make schools across Aotearoa safer places for rainbow young people.

As our School Services Manager, you will have responsibility for overseeing national support and advocacy for schools and rainbow ākonga. This includes oversight and distribution of resources, our Schools Tracker database, monthly newsletters to schools, delivery of Q’D UP Aotearoa, facilitating professional development and engaging with external stakeholders. Note that this role will require travel from time to time.

InsideOUT Kōaro is at the beginning of embarking on a transformational journey to better honour Te Tiriti o Waitangi throughout our organisation. We are looking for the right person to take on a leadership role within our team and come on this journey with us. This means that a high level of prior knowledge and ability to demonstrate cultural safety is essential for a successful applicant to have.

Key Responsibilities:

• • Strategic leadership of our School Services
  • Direct management and support of School Coordinators (a team of 14 staff)
  • Ability to support and guide the team with knowledge of best practice
  • Supporting recruitment, hiring, induction, professional development, performance reviews and exit interviews for your team members
  • Responsible for regular qualitative and quantitative funding reportbacks, and regular meetings with funders
  • Oversee the management and reporting of our CRM/database to track interactions with schools
  • Delivery of a monthly newsletter for schools
  • Facilitation of a monthly Zoom peer support space for school staff
  • Assist with the delivery of professional development workshops to schools or conferences as needed
  • Oversee the delivery of a monthly zoom hui for rainbow young people in secondary schools
  • Represent InsideOUT in external engagements with the education sector, the government sector and the community sector
  • Take part in relevant training, meetings or other tasks to support InsideOUT’s journey to honour Te Tiriti o Waitangi
  • Support InsideOUT and your team to deliver on the annual plan and strategic plan
  • Responsible for the establishment of processes and procedures to help your team work effectively

Experience Required – Essential Skills:

• • Management or leadership experience, ideally in a community setting
  • Strong knowledge of rainbow communities and the challenges facing rangatahi in schools, including those at the intersections of different minority experiences
  • Strong understanding of intersectionality, Te Tiriti o Waitangi and Te Ao Māori and ability to put this into practice
  • Commitment to InsideOUT Kōaro’s responsibility to honour Te Tiriti o Waitangi in our work
  • Able to self manage and take initiative
  • Administrative skills, in particular using digital tools such as Google Suite, Zoom, Asana, Slack, Mailchimp, Salesforce or other CMR/database systems
  • Time management skills
  • Communication skills (written and verbal)
  • Excellent people skills, emotional intelligence, good judgement, ability to be calm and discrete, ability to respond effectively to feedback
  • Experience with stakeholder engagement/external relationship building
  • Ability to give and receive constructive feedback
  • Comfortable with a lot of Zoom-based interactions

Strongly desired:

• • Qualifications in social work, education, youth work (or a similar field)
  • A proven ability to motivate and inspire staff
  • Knowledge of schools/education sector
  • Experience with written reporting on your work
  • Experience writing policies or process guidelines
  • Facilitation experience
  • Familiarity with youth work in Aotearoa
  • Full driving licence and own vehicle

All InsideOUT Kōaro staff are subject to police vetting as part of our child protection policy.

View a full job description.

Apply by filling out this form.

Applications due by 11:59pm, Sunday 26 January, 2025.

Contact tabby@insideout.org.nz with any questions.

InsideOUT Kōaro is an inclusive employer and we value diversity. Applications will be considered regardless of ethnicity, religion, sex, gender, sexuality, physical or mental ability. Work hours and locations can also be flexible.